KYC Managed Services

Our KYC Managed Services supports our clients in addressing client on-boarding, ongoing/periodic reviews and remediation requirements for individuals and entities across the full client lifecycle. Our expert resources can augment and support existing customer review activity or we can provide a managed service that enables our clients to outsource KYC/CDD activity.

Service Description

In our experience of delivering successful end-to-end KYC Managed Services, we utilise five key elements to give you a complete solution;

Advisory support

to define your programme or remediation strategy as part of a risk-based approach, including client file prioritisation


enable the design, set-up and delivery of the required programme of work, including the governance and PMO framework, operational procedures, solution design, capacity planning, operational readiness, training and awareness activities

Qualified and skilled KYC resources

UK based, as part of a ‘resource augmentation model’ with robust oversight, delivery assurance and quality control

Data analytics

experts to conduct population analysis and segmentation and inform your remediation and data strategy for the programme


integration, enabling you to outsource all or select components of the end-to-end client lifecycle

Features & Benefits

Proven track record

Plenitude have a proven approach and delivery track record – we were established to support a global remediation programme in 2012 and since then have worked with leading financial institutions on multiple large scale and complex remediation initiatives. We bring industry-leading practice and lessons learned to ensure the successful delivery of the engagement

Meets regulatory requirements and expectations

We can ensure you comply with all CDD related regulations – our proprietary policies, standards and procedures are developed by leading Subject Matter Experts and fully aligned to applicable laws, regulations and guidance, leveraging our leading obligations management solution – RegSight

Expert and flexible resourcing model

Our resource deployment model is fully flexible, scalable and structured to meet your resourcing requirements and manage costs effectively. Our team are fully trained and accredited KYC/CDD specialists with deep subject matter expertise providing further delivery assurance

Quality Management

We apply a rigorous approach to quality management and have a defined quality framework minimising rework and overall costs

How it works

Customer Data Sourcing

ID&V / eID&V & Data Enrichment

Customer Risk Assessment

Screening (PEP, Sanctions, Adverse Media)

Transaction Analysis

Due Diligence and Plausibility

Client Outreach

Final Review and Approval