---
title: Consumer Duty Guidance Published by FCA
description: The Financial Conduct Authority (FCA) has published good practice guidance for the implementation of the Consumer Duty.
---

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# [Consumer Duty Guidance Published by FCA](https://www.plenitudeconsulting.com/news-insights/consumer-duty-guidance-published-by-fca)

 Written by [Insight & Partnership Team](https://www.plenitudeconsulting.com/news-insights/author/insight-partnership-team) | Feb 22, 2024 11:13:00 AM

The FCA provides its desired outcomes, good practice guidance, and recommendations for improvement in the following areas:

- Culture, governance and monitoring;
- Consumers in vulnerable circumstances;
- Products and services;
- Price and value;
- Consumer understanding; and
- Consumer support

 

Read Plenitude’s paper, ‘It’s Your Duty to be (Consumer) Dutiful’, to learn more on the FCA’s expectations for businesses to treat customers fairly, ensure good outcomes, and demonstrate appropriate compliance.

 

[View full post](https://www.plenitudeconsulting.com/news-insights/consumer-duty-guidance-published-by-fca)

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